Help & FAQ – Naughty India

1. Who can purchase from Naughty India?

Naughty India is strictly for adults. You must be 18 years or older to browse and purchase products from our website. By using our website, you confirm that you meet the legal age requirement.

2. Is my order kept private?

Yes. Your privacy is extremely important to us.
All orders are shipped with discreet packaging without any product details on the outside, ensuring complete confidentiality.

3. What types of products do you sell?

We offer a wide range of intimate wellness and lifestyle products designed to enhance personal comfort and relationships. Our categories may include:

• Intimate wellness products

• Couples products

• Personal wellness accessories

• Bedroom lifestyle products

• Lingerie and nightwear

All products are designed to promote safe, responsible, and adult wellness experiences.

4. How can I place an order?

Placing an order is simple:

1. Browse products on the website

2. Select your preferred item

3. Add it to your cart

4. Proceed to checkout

5. Enter shipping and payment details

6. Confirm your order

Once your order is confirmed, you will receive an email or SMS confirmation.

5. What payment methods do you accept?

We accept multiple secure payment options such as:

• Debit Cards

• Credit Cards

• UPI

• Net Banking

• Wallet payments

All transactions are encrypted to keep your payment details safe.

6. How long does delivery take?

Delivery usually takes 3–7 working days depending on your location. Remote areas may take slightly longer.

Once shipped, you will receive a tracking number to monitor your order.

7. Can I track my order?

Yes. After your order is shipped, you will receive a tracking link via email or SMS. You can use it to check the delivery status anytime.

8. Can I cancel my order?

Orders can be cancelled before they are shipped.
Once an order has been shipped, cancellation may not be possible.

Please contact our support team as soon as possible if you want to cancel.

9. What is your return or replacement policy?

Due to hygiene and safety reasons, most intimate wellness products cannot be returned once opened.

However, we do provide replacements in case of:

• Damaged product

• Wrong product delivered

• Manufacturing defect

You must contact support within 48 hours of delivery.

10. Is customer support available?

Yes. Our support team is available to assist you with:

• Order inquiries

• Product information

• Shipping issues

• Returns or replacements

You can contact us via Email, WhatsApp, or Contact Form on the website.

11. Are the products safe?

Yes. We only offer products made from safe and body-friendly materials sourced from trusted suppliers to ensure quality and safety.

12. Do you offer educational content?

Yes. Our website may also include blogs and guides to help customers learn about intimacy, relationships, and sexual wellness in a responsible and informative way.